Before any exchange transactions, you should familiarize yourself with our regulations.

The creation of an application implies that you have read them and agree to them.

Replenishment of cards by couriers:

  1. It takes from 30 minutes to 3 hours after the funds are fully received by us;

Cash withdrawal transactions:

  1. It takes from 30 minutes to 5 hours after we have received the funds in full in St. Petersburg and Moscow.
  2. Delivery to other cities is carried out by agreement and according to the availability of air tickets in these cities. The client pays for air tickets separately.
  3. A courier is sent to other cities only for exchange amounts exceeding 1,000,000 rubles or an equivalent amount in dollars or euros.

Cash Acceptance Transactions:

  1. Take from 30 minutes to 3 hours after we receive the application. At the meeting, the courier will pick up the funds, leave, count them and check. After that, our couriers will instantly transfer funds.

Payout transactions in payment systems and fast bank transfers:

  1. Takes up to one hour after we receive funds in full.

If you still have questions, please contact our operators in the chat and they will definitely help you!